We'll be glad to answer all of your questions, but please check our FAQ first.
FREQUENTLY ASKED QUESTIONS
We are ready for your event 365 days a year and 24 hours per day. Our office staff is available Monday to Friday, from 9:00 AM till 5:30 PM.
No, prices are calculated per person.
You go in groups of up to 15 people on the road to undertake the obstacles.
All of our courses contain obstacles which are placed on the water and on land. ALl of our parcours are amazing, so we can't decide!
Yes, you can rent it for €7,50 euro. However, we do have a limited amount of wetsuits so it would be adviseable to rent them beforehands.
Our Wipeout courses require a mimimum age of 16 years. Daredevils under 12 are welcome to enjoy our Wipeout Kids beach. Check our website here!
There are parts on and in the water in every summer course. Every participant must be able to swim well (level B diploma).
As soon as you have requested an online booking or quote, an account is automatically created on My Account! Here you can always log in to convert the quotation into bookings, change your quotation or booking or add to it! Very handy!
Have you booked now and are there any unexpected participants who can not join in one way or another? You have the possibility to put tickets "on hold" via MyAccount until one day after your activity. After you have entered the card numbers, we will put your tickets on unused. You can save them yourself or forward them to someone else ... for example as a gift!
The value of the tickets can be used up to 2 years after the date of a new booking with one of our labels:
Keep in mind the following rules, otherwise the request will not be approved:
A maximum of 20% of the number of tickets can be converted. This is possible up to a maximum of 20 tickets. Eventually 10 participants remain. This can be done up to one day after the event
Yes, if you inform us beforehand we'll gladly adapt to any dietary wishes.
Yes, this is possible in nearby Van der Valk Hotel Tiel. We offer you the ease of 1 point of contact plus a beneficial all-inn price, including breakfast, reservation costs and a free upgrade to more luxurious rooms if available. If your searching for something less luxurious, there are plenty of campings in our vicinity (Zoelen).
We advise against participating when pregnant. Physically handicapped people should make their own estimation whether or not the activities are suitable for them. Please notice that our obstacles are tough. Are you suffering extreme back pains? Please don't participate. In cases like this we would like to advise you to book a spectators ticket. This way you can enter our WipeOut zone and enjoy the spectacle! Not sure if you're able to participate? Please contact us, so we can give you advice.
You can cancel tickets through MyAccount, even up to a day after the event. After you have submitted the card numbers, we will review and conform the value. You can save the value, or send it to someone as a gift!
The value of the tickets can be used up to 2 years after the date of for a new booking at one of our labels:
- Up to 20% of the number of tickets can be converted
- There is a maximum of 10 tickets
- You can put the tickets on hold one day after your event
Your tickets can be payed online or via transfer. Using transfer an administrative fee of €35,- will be charged. It's not possible to pay for tickets on location.
You and your group can walk up to our YOLO-tower (tall grey tower with yellow accents next to our blue Wipeout letters) situated on our beach. To have free access to the beach you will need your cards. Please make sure everyone of your team is present before entering the beach.
We reccomend to top up your card online, before your arrival. It's also possible to do this in our lobby or at Beldert Beach ticket booth.
It's very important to bring your card, because this is your entry ticket as well as a payment card. If you forgot to bring your card it's possible to receive a new one at the cost of €7,50 at our reception desk.
You have the possibility to enjoy food and drinks before and after your Wipeout course. During your time on our Wipeout Zone it might be rather difficult to have a decent break. But there's an option to ask for a FREE picnic cooler to bring your food and drinks on to our Wipeout Zone. Check under 'tickets' delicious food and drinks packages, like a coronabucket, a lunch or BBQ which you can add to your choice. Bringing your own consumptions is not allowed.
We'll just continue! You'll be muddy and drenched anyway so... no whining... let's roll through the mud! If the weahter gets too crazy, there's always a possibility to hide inside. Don't you want to take the chance? Contact us to make up for it another time. We will NOT give you money back.
Yes, they are for rent at the cost of €2,-. We advise you to share one locker with your whole team.
Yes, there is.
Yes, there is an opportunity to shower.
We recommend you to wear sports/casual clothing, and to bring swimwear plus an extra set of dry clothing. Everything worn on our WipeOut Zone will be drenched and muddy! There are dressing rooms and emergency showers available. Please bring your own towels and soap. We also have a dress up competition. The person wearing the most outragious and hilarious outfit will win a prize!
Finished your Wipeout course? Stay to enjoy a BBQ and check if there are tickets left to The Party All-in! Check availability at 'Tickets' and add your choice to your booking!
You'll find the greatest photos selected by us in our photobook. Maybe you're in it! But you can also check out our pictures that are uploaded every week. Login using your card number to view, download or share these photos.